We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Halloween is coming up in a few short weeks, while this is an exciting time for all the little ones, we need to keep our furry family members in mind with all of the treats.
Below are some tips to keep our pets safe:
Stash the Treats: While the kiddies and adults enjoy the treats, they can create dangerous situations for our pets. Please keep all treats up high away from your pets. If your pet ingests some of the candy/chocolate please call your veterinarian or proceed to your local emergency clinic.
Watch the Pumpkins: They are great but can be easily knocked over by dogs and cats, and if they have candles can create a fire.
Costumes: While they are cute on any animal, make sure that they enjoy being in one as if not this can cause stress for your furry loved one.
House Visitors: This holiday brings a lot of people trick-or-treating to your door. Make sure that your pet is kept away from the door to help them from getting out, but also make sure they have identification on their collars in case they do get loose.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 902-477-4040. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday: 10:00 am - 5:00 pm
Tuesday: 1:00 pm - 8:00 pm
Wednesday: 10:00 am - 5:00 pm
Thursday: 1:00 pm - 8:00 pm
Friday: 10:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Spryfield Animal Hospital