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What You Need to Know Before Travelling with Your Furry Comrade

If you’re travelling with your pets here are some things to keep in mind before embarking on an excursion with your furry companion(s).

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Last updated: April 22, 2021

Dear Clients,

With recent changes to restrictions on businesses, we have made some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

Effective April 23, 2021, we will be operating under a "closed door" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment over the phone or using our portable machine at your vehicle. They will bring any items going home to you at your vehicle.
We will continue to offer curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
Continue the use of credit cards as the preferred payment method. Cash will also be accepted.
The washrooms are for staff only until further notice.

3. OPERATING HOURS

We are available to serve you and your pets during the following hours:

Monday to Friday: 7:30 am - 8:00 pm
Saturday: 9:00 am - 2:00 pm
Sunday: CLOSED

NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Spryfield Animal Hospital